FAQ's
 
Wouldn’t it be cheaper to get an in-house biller than hiring a billing company?

Hiring an in-house biller means spending on capital and resources. There are also costs involved to hire, manage and retain employees. A medical billing company helps in eliminating personnel management risks as there is no dependence upon a single biller to fulfill admin functions. The probability of an in-house biller working without taking time off is very low as opposed to a fully staffed medical billing organization that will have staff on duty 24/7 to meet all your billing requirements. With a billing company you also save on fixed costs as we work on variable price structure. We only get paid once our team of billing specialists ensures that you have received your full reimbursement from the payer.

Why should I choose you over other billing companies?

DHS provides full billing services and offer customized solutions to healthcare practitioners. We are a one stop solution for all your medical billing needs. Rather than dealing with different vendors, you will be dealing with a dedicated specialist from DHS who will provide you expert advice thereby saving you costs and most importantly, time.

How will the outsourced service model work?

We specialize in providing end-to-end revenue cycle management services. We function as an extension of your practice; we will align to the processes you apply in your practice and help your staff to clear out bottlenecks by streamlining the existing processes. We update you regularly on the progress made and we routinely monitor our performance to meet your expectations.

Are your coders AAPC certified?

Our coders are experienced and well trained to deal with your billing requirements. We have a diverse group which consists of both AAPC certified coders and non certified but experienced coders.

Does your coding and billing staff keep themselves updated with latest industry trends?

We regularly provide training sessions to our coders so that they are up-to-date with the latest practices in the medical billing industry. We publish newsletters and other training materials for our coders and billers to find industry relevant information easily and to learn from it. New curriculums are rolled out so that our billing staff can take advantage of it and allow themselves to stay ahead in the game.

How will you ensure that services are offered to me promptly and accurately?

We fit our work schedule around your needs and prioritize the tasks that need our immediate attention. Plus we send out performance indicator reports which help physicians who have never managed billing to see the difference we are making to their collection weekly. The promptness and accuracy are visible on these progress cards.

How much will it cost me to hire you?

Our fee is dependent on the kind of practice and specialty you are in. We guarantee that you will save as much as 20% on your outgoings plus you will notice a significant increase in your collection ratio. Our full pricing model is available on our website.

What other benefits will I avail by using DHS’s billing services?

We ensure an increased cash flow for your practice; we do this by taking the following steps:

  • You save on software and hardware costs
  • Stringent follow-ups will assure faster pay-outs
  • Reduction in turnaround times will help in minimizing your A/R days
  • There are No Fixed costs: Fee will be based on the collections you experience
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